Your admin,
handled.

Carno builds teammates for small firms. Each one is an expert in one admin job, and works by email, Slack or WhatsApp, like a colleague in the next building.

Hire your teammate How it works
For accountantsAvailable now
@percyChases records and sign-offs, answers client questions.
For solicitorsComing soon
@samAnswers “any update?” and chases documents.
For letting agentsComing soon
@maraChases certificates and contractors, answers tenants.
For everything elseComing soon
@ashChases invoices, books meetings, tames the inbox.

Some call them AI agents or digital workers.We call them Percy, Sam, Mara and Ash.They are AI, and they work like staff.

The team uses your existing tools.

Email, WhatsApp or Slack

A request comes in

A client sends papers, asks for an update, or a colleague asks for help.

Their own address on your domain

Your teammate picks it up

Read, understood and matched to the right client.

Step one

Understand

  • Match it to the clientSystem
  • Check what is on fileFiles
  • Work out what is missingAI

Step two

Do the work

  • Update your recordsSystem
  • Save documentsFiles
  • Log it against the clientSystem

Step three

Reply and follow up

  • Answer simple questionsAI
  • Chase what is missingEmail
  • Remind until it arrivesWhatsApp

When it is done

Keep you posted

  • Summary to your teamSlack
  • Flag anything unusualAI
  • Close the loopEmail

Anything that needs judgement

A person on your team

Works with

  • Microsoft 365
  • Outlook
  • Google Workspace
  • Gmail
  • Xero
  • QuickBooks
  • Slack
  • WhatsApp

Results and pricing

Percy took the chasing off my desk. I got my Fridays back.
Helen Harris, Harris & Webb

10h saved a week

Clients get an answer in minutes now, not days.
Priya Okoro, Okoro Legal

3x faster replies

Certificates used to slip. Now they just come in.
Tom Brook, Brook Lettings

92% on time

Cheaper than a hire, and never off sick.
Emma Clarke, Brightside Studio

£19k saved a year

Pricing

Talk to us.

Priced for your firm and the job you need done.

One teammate doing one admin job for your firm, every working day. No hiring, no training, no holiday cover.

  • Their own email address on your domain
  • Works over email, Slack and WhatsApp
  • Works in the tools you already use
  • We do all the setup
  • All future updates included
  • Judgement calls go to your team
Talk to us

Questions firms ask.

  • ISO

    ISO/IEC 27001

    Pending
  • AICPA
    SOC logo
    (from auditor)

    SOC 2 Type II

    Pending

  • EU AI Act

    Pending

  • GDPR

    Pending

What do I need to do to get started?

Nothing technical. We do all the setup: your teammate gets their own email address on your domain and we connect the tools you already use. You tell us the job.

Which tools do they work with?

Microsoft 365 and Outlook, Google Workspace and Gmail, Xero and QuickBooks, and your practice or case software. You and your clients reach them by email, Slack or WhatsApp.

What happens when something needs judgement?

They answer the simple questions themselves. Anything that needs judgement goes to a person on your team, with the thread and what is still missing.

How much does it cost?

It depends on your firm and the job you need done. Talk to us and we will quote.

Can I cancel?

Yes. We agree the terms with you when we talk.

Do I get new features?

Yes. All future updates are included in the price.

My firm is not an accountant, solicitor or letting agent. Can you help?

Probably. Ash is the office administrator for every other small firm: invoices, meetings and the shared inbox. He is coming soon.